What information do we request?

When you enlist and generate a profile on the site, when you make a purchase, enter a contest, answer survey questions or discuss via email, we retain your information. During the signup for these things mentioned, we ask for your name, email address, residential address/ shipping information, phone number, card information, etc.

You may visit the site anonymously to avoid giving up all this information.

Just like a lot of other websites, we make use of cookies* to enhance your experience and gather data about all visits to our websites, along with information about our visitors.

Refer to the “do we use cookies?” link below to answer the FAQ about cookies.

What do we use your information for?

We use the information whenever you sign up, buy products, participate in a contest, answer a survey or even be used as information for our marketing and communication campaigns, whenever you surf the site by:

  • Customizing your site experience and allowing us to deliver the products, packages and bonuses you are most interested in.

  • Ensuring we better serve you when responding to your customer service issues.

  • Ensuring speedy transactions.

  • Use in contests, promotions and surveys.

If you are subscribed to our weekly email newsletter, we may send you emails periodically. If you no longer wish to receive any emails and promotions from us, kindly check out our, “unsubscribing, removing or modifying information provided to us” button. If you are not pledged to receive our email newsletters, you have nothing to worry about, these emails will not bother you.

Visitors who register or partake in marketing programs and ‘members only’ programs will have the choice to be on our exclsuive email list and receive correspondence from us. Or not.

How do we make use of your information?

We use a combination of security measures to ensure the safety of your personal information. They are held behind secure networks and are only attainable by a limited number of persons with special rights to confidential information. They are required to keep it covert.

When we receive orders or your personal information is accessed, we offer you the use of a secure server, and all sensitive information we acquire is transmitted by Secure Socket Layer (SSL) technology, before being encrypted into our database, only to be accessed as previously stated.

Do we use cookies?*

Yes, we do. Cookies are the small indexes that websites or their service providers transfer to your computer’s hard drive to enable them (the site or service provider) to recognise your browser and preserve certain information. Cookies only do this with your permission.

As an example, we make use cookies to help us remember and process the information in your shopping cart. We also use them to understand your preferences based on previous/ current site activities, equipping us with the skills to provide you with improved service. We also make use of cookies to gather data on site traffic and site interaction, to aid our ability to offer better tools and site experiences in the near future.

We may sign a contract with a few third-party service providers to help us understand better the visitors to the site. They are not permitted to use the compiled information they collect on our instructions unless it is to help us enhance and execute better business.

You can assign your computer so that it warns you every time a cookie is sent or you can turn off all cookies and avoid them altogether. You do this through your browser (Internet explorer or Chrome) settings.

While all browsers are a little different, a click on your browser’s help menu should help you identify the best way to change your cookies. If you turn them off, you lose access to many characteristics modifications that make your site experience more efficient. Some services may similarly not work appropriately.

How to unsubscribe, modify or remove information previously supplied?

To change your email subscriptions, please inform us by simply adjusting your preferences in the ‘My account’ button. Please consider that due to email production schedules, you may still receive emails that are already in output.

To remove all your account information from our database and servers, sign into your ‘My Account ’ and remove all shipping addresses, billing addresses and payment information. Have in mind that we may maintain information about individual sales to fulfill the transaction and keep records.

Third-party links.

So we can offer you the very best value, we often include third-party relations on our sites. The connected settings have distinct and autonomous privacy policies and when you are on those sites, we are not credible or answerable for the content and activities on them. Regardless, we seek to protect the integrity of our site and thankfully receive any feedback about the linked sites – including broken links.

Question and feedback.

We happily answer your questions, comments and privacy concerns. Feedback of any and every nature is welcome, especially if it pertains to privacy or any other issue.

Online Policy Only.

This protocol applies to data collected on our website, and not to any collected online and away from our site.

Terms and Conditions.

Please click the Terms and Conditions section to ascertain and better understand the use, liabilities and disclaimers that apply when using our website.

Your consent.

By making use of our site, it means that you consent to our privacy policy.